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DJI Support
DJI Support
Have questions or need assistance from DJI? Connect with their online customer service where they can assist you with any questions you may have.
Activate Your DJI Care Code
Need to activate your DJI Care and bind it to your drone? To link your DJI Care to your drone, make sure you have:
1: Your DJI Care Code
2: Your Drones serial number
3: Your DJI Account info
DJI Care Basic
Service & Warranty Requests
Need repairs or warranty service for your DJI product? Start your request by clicking the link below if you have DJI Care Basic
DJI Care Plus
Service & Warranty Requests
Need to start a repair with DJI using DJI Care Plus? Follow these steps:
1: Start a Repair Request
2: Wait for the Invoice (sent via email)
3: Select “DJI Care Plus” as your payment type
Quick Start Video Guide:
How To
Activate Your Drone
- Find your DJI Care Code and Drone Serial number. (see video)
- Enter your care code and serial number by clicking here.
- Enjoy 12 months of DJI Care Warranty
Your DJI Care code grants you 12 months of warranty and MUST BE ACTIVATED WITHIN 72 HOURS of turning on the drone.
Activate DJI Care
How To
Install JZ T60
- Unbox and check contents (see video)
- Screw on top bracket, then attach your light and plug it into the correct plug
- Ensure that both sides of the light are solidly attached to the bracket
Ensure that the light is snug and wont come off by gently trying to move it. If one side of the light is not attached it will catastrophically fail during flight.
How To
Activate Your JZ T60
- Go HERE and sign in or create an account to generate an activation code
- Once you have the code, go to PSDK option in your side menu
- Find the text box that says TTS Input and enter your code here and press send
You will not be prompted that the light was activated, but you will see the control sliders move slightly to the right.
How To
How To Connect Your Monitor
1. Get your TV Monitor powered on.
2. Go to Display Settings in the Android system of your remote.
3. In HDMI resolution change the resolution to 1920x1080@24hz
Success! You should now see a picture.
Want More Training?
Already a drone customer?
Access your Matrice 30T Mastery Course
Matrice 30T Master Course
Master the DJI Matrice 30T: From Novice to Pro
Dive into the world of of the Matrice 30T with this comprehensive 3+ hour video course. Whether you're a first-time pilot or looking to unlock the full potential of your M30T, this course is your ultimate guide.
Led by Mike and the expert team at Drone Deer Recovery, you'll learn from pioneers in the field with thousands of flight hours under their belts.
What you'll gain:
- Activating and setting up your equipment
- Full walkthrough of your remote controller
- Confidence in flying your drone operation
- In-depth understanding of M30T setup and advanced features
- Practical skills for real-world applications
- A go-to resource for all things Matrice 30T
Need further assistance? Call Us!
Our Customer Service team is here to help! Call us at (234) 423-4979 for prompt support with your drone
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Prefer to email us?
Reach out to our Customer Service team at info@dronedeerrecovery.com for assistance with your drone. We’re here to help!
Need to make a warranty return?
Start the process by filling out our Warranty Return Form. Click the button below to get started and we’ll take care of the rest!
Warranty ReturnNeed help or have questions?
Visit our Knowledge Base for detailed articles on servicing, troubleshooting, and optimizing your drone. Find step-by-step guides, expert tips, and answers to common questions—all in one place!